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TERMS & CONDITIONS
- To secure your booking, a deposit of at least
$500 is required within 7 day of making the booking
enquiry..
- The balance of the charter fee is to be paid
2 weeks before the date of the charter.
- A security bond of $500 is required to be paid
on or before the day of the cruise, refundable
at cruise completion subject to no damages made.
- Bond could also be jeopardized if any guests
are caught smuggling alcohol or illegal drugs
onto vessel.
- Intoxicated persons will not be permitted to
board the vessel.
- Alcohol is not permitted to be brought on board
the vessel. Passengers may have their bags and
articles inspected, prior to boarding the vessel.
Please feel free to refer to our House Policy
on the Responsible Service of Alcohol.
- In the event of any photographs or video footage
being taken on board the vessel, Harbour Queen
will have the rights to use such images for promotions
including brochures, websites etc. (unless otherwise
advised in writing by the patrons before going
to print).
- Cancellation - If the cruise can be rebooked
at similar times as the cancelled cruise, then
a refund of deposit will be paid less $50 administration
fee.
- Confirmation of numbers - The charterer will
advise the numbers of passengers on the cruise
at least 3 days prior to the cruise.
- Harbour Queen Cruises reserves the right to
cancel a cruise at short notice at any time from
docking for passenger pick up and during a cruise,
due to unruly behavior among the passengers for
the safety of all on board.
- The scheduled charter time commences once the
vessel docks in at the wharf of boarding (not
when once all the passengers have boarded) and
the completion of the cruise time is once the
vessel has docked back at the wharf for all the
passengers to disembark.
- For a packaged alcohol cruise, all rules governing
the Responsibility of Service in serving alcohol
will be adhered to.
- Serving of alcohol for a packaged cruise commences
once all the passengers have boarded the vessel
and the vessel has moved off the wharf. The bar
closes 15 minutes before docking at the wharf
of disembarkation.
Yours Faithfully
Dany Touma
Managing Director
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